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Tom Rocca from SupportSeven speaks about Five9

For contact centers, perhaps the greatest challenge is achieving balance—delivering exceptional service while keeping a lid on both labor costs and capital investments. Many contact centers—even demanding outsourced call center providers—are moving cloud-computing solutions that put all of these goals within reach.

Hear one of these success stories unfold in a two-minute video featuring Tom Rocca, CEO of global contact center service provider SupportSeven.

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