Five9

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Five9, Amberleaf and ASK Telemarketing Present Best Practices for Optimized Customer Center

Hosted by Five9 and Amberleaf

Take a few hours out of your routine and gain insight!

Key Takeaways:

Review of industry best practices by proven Call Center consultancy and seasoned expert, John Kariotis, President, OCRM Division, AmberLeaf Partners
Key insights from Rick Burley, President, ASK Telemarketing, a leading call center user
Technology snapshot showcasing the ease of getting your cloud based call center up and performing within days, not months together with Five9 and Oracle Service Cloud
Great opportunity to network with industry peers

All participans are entered into a raffle, with great prizes including a Go-Pro, Bose Headphones and a Jambox.

AGENDA

3:00pm – 3:30pm – Registration

3:30pm – 4:00pm – Past State / Current State / Results Achieved with a Cloud Based Contact Center Solution - Rick Burley, President, ASK Telemarketing

4:00pm – 4:30pm Amberleaf presents “Deployment Best Practices” - together with Oracle (John Kariotis, Amberleaf; Carol Fowler, Oracle)

4:30pm – 5:00pm – Five9 Recent Enhancements & Roadmap Presentation – Five9

5:00pm – 6:00-Reception/Networking

Date: Thursday, March 12th
Time: 3:00 pm - 6:30 pm
Location: The W Atlanta-Midtown
188 14th St NE
Atlanta, GA

Questions about the event? Contact [email protected]